Pages

Chapter 10 - Managing Conflict and Power

Managing Conflict and Power 

Conflict - "The process that occurs when people perceive that they have incomplete goals or that someone is interfering in their ability to achieve their objectives." (Ch. 10, Pg. 259)

Power - "The ability to influence or control events and people." (Ch. 10, Pg. 240)

Collaboration - " A way of handling conflict by treating it as a mutual problem-solving challenge."                                                                                                                                      (Ch. 10, Pg. 269)

Accommodation - "A way of handling conflict in which one person abandons his or her goals for the goals of another." (Ch.10, Pg. 267) 


When communicating interpersonally, whether verbally and/or nonverbally, encountering conflict is destined. Individually we think, perceive, react, and respond to certain actions, subjects, and emotions differently. Depending on multiple elements and causes of interference, varying degrees of conflict might arise.   

Collaboration is one of the main effective forms of conflict management, allowing depression and resolving said conflict. When collaborating each party comes to an agreement that is suitable for each side, allowing for a cease in conflict. 

I find I have a collaborative and/or accommodating mindset when it comes to conflict; I tend to be very passive in most situations. 

During the summer, my friends Kentrell, Aiden, Brendon, Rahim, and I would hang out nearly daily. The only issue with this was the distance we live from each other due to moving. Kentrell and Aiden live 40 minutes from Caroline, while Brendon, Rahim, and I live in Caroline. 

So Aiden and Kentrell were upset that they had to drive 40 minutes to and back from Caroline nearly every day. This caused conflict on why they had to use so much gas and we didn't. 

So we all collaborated on a solution to their issue, and we picked a dedicated car to use for that day and/or event. Along with cooperative donations of gas money for said person's car.

Because we collaborated we solved the conflict smoothly and quickly and avoid any further issues involving gas.

 


No comments:

Post a Comment

copyright © . all rights reserved. designed by Color and Code

grid layout coding by helpblogger.com